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Frequently Asked Questions

Ordering

Packaging
Soup is hygienically packed fresh in sealed packets (two servings per packet) and frozen to maximise freshness and longevity. 

Minimum Order
The minimum order for Oyster Soup is 2 x packets.

Price
Please email, call or text for pricing.
Or use our Contact Page for more information.

Shipping
Deliveries sent Mon-Thurs only via NZ Courier Post.
Overnight deliveries to urban areas.
2-3 days rural, but will deliver overnight to a depot.

Shipping Prices
The shipping price is dependant on location and how many packets of soup are ordered.
Please contact us for shipping prices at time of order placement.

Wholesale
Please contact to discuss wholesale rates.

Expiry
Six months if kept frozen.

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Delivery

Method
The soup is shipped by New Zealand Courier.
NOTE: The courier cannot deliver to a PO Box Number.

Time
Typically 2-3 days depending on weekends and public holidays.

Price
You will receive a confirmation email with full details of your order, including shipping costs to your stated address.

Payment
Full payment must be received to our bank account prior to shipping. Bank account details will be including in your confirmation email.
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Guarantee
​We guarantee the freshness and quality of all our food products.

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